07308 887 488





Independent carer in

Helpful Hearts are here to help a wide range of clients, who may have a range of diverse needs. We are here not only for the elderly, but for anyone who needs an independent carer in Stoke-on-Trent. This includes people with mental health concerns, people with disabilities or sensory impairments, people living with autism, people living with dementia, or sometimes people who are simply struggling to cope with everyday life and tasks. We can help with household chores, personal care, and with companionship, providing a smile to look forward to for someone who is lonely or isolated.

Whatever reason you might have for needing home care, Helpful Hearts are waiting for your call.

Get in touch

Carer helping elderly woman









Our on-boarding process

When you reach out to us, we will arrange a time to make a personal assessment of the person needing care, whether that is yourself or a loved-one. This helps us find the right carer to match with you, and we can chat in person about the things you are having difficulty with. This consultation is free, and enables us to put together a care plan for the individual along with the costs involved, so you can make an informed decision about whether you want to use our services.

All our consultations include a risk assessment,  environment assessment, and a personal assessment, finding out the needs you have, and what you and your family want. Everything is fully transparent and centred around your needs. Once you are happy to continue, we will assign regular carers to you, so you always have a familiar face to look forward to if possible.







Types of clients requiring an independent carer in Stoke-on-Trent:

 People with learning difficulties or autism
 People living with
 Anyone with sensory impairment
 People with mental health difficulties
 People with a physical disability
 People receiving palliative
 Adults 18+ with any







Carer helping woman with medication

Personal care

With the help of our independent carer in Stoke-on-Trent, you can have assistance with all these aspects of personal care, to ensure you maintain independence and dignity as much as possible.

  • Assistance with dressing
  • Assistance with washing and bathing
  • Assistance with daily clothing selection
  • Dementia care
  • Help with incontinence care
  • Assist with meals/eating
  • Alzheimer’s care
  • Respite care
  • Palliative care
  • Providing medication reminders
  • Providing convalescence care
  • Assistance with morning/wake up routine
  • Assistance with evening/bed time routine


Carer helping woman with shopping

Domestic services

At Helpful Hearts, we can provide home care in Stoke-on-Trent, and help with all manner of domestic tasks to ensure you can be proud of the home you live in, and retain your independence for as long as you need.

  • Dusting and vacuuming
  • Bed-making and changing linen
  • Help with washing and ironing
  • Provide light housecleaning duties
  • Collecting prescriptions
  • Nutritious meal preparation
  • General shopping duties
  • Grocery stock checks


Carer providing companionship

Companion Services

We are there for you, not only as an independent carer in Stoke-on-Trent, but also as companions and friends too. We are here to help prevent loneliness and isolation, and make sure you have contact with the outside world as much as you need. We can help with the following and more:

  • Arrange and escort to appointments
  • Encourage social inclusion activities where possible
  • Encourage mental stimulation activities
  • Assistance with reading
  • Participation with crafts and hobbies
  • Plan visits, outings and trips
  • Accompany to lunch or dinner
  • Visit neighbours or friends
  • Help with travel arrangements
  • Attend clubs or sporting events
  • Monitor diet and eating
  • Companionship and conversation









If you are looking for an independent carer in Stoke-on-Trent

contact Helpful Hearts today on 

 07308 887 488 

or email us at 

Get in touch